Refund Policy

Last updated: 2026-10-07

30-day money-back guarantee

Sami Vähätalo tmi offers a 30-day money-back guarantee on UpperLevel AI purchases. If you are not satisfied, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our reseller and Merchant of Record, Paddle. Visit paddle.net, find your order using the email from your receipt, and request a refund. See also Paddle's refund policy: https://www.paddle.com/legal/refund-policy.

After a refund

Credits from a refunded purchase are removed from your balance. Your legal consumer rights are not affected.